Rules-based tracking and enforcement that keeps things fair, transparent, and impersonal — so your board can focus on community.
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The idea
Every community has rules. The question is whether enforcement feels personal or procedural. Karen makes it procedural — consistent for every unit, documented at every step, and never tied to an individual board member.
Same rules, same process, every homeowner. No perception of favorites.
Homeowners see the rule, the timeline, and their options. No surprises.
Violations are handled directly and discreetly. No public shaming.
Board members stay neighbors first. Karen handles the procedural stuff.
Feature
Upload your CC&Rs and community guidelines once. Karen maps every rule to a clear enforcement workflow — so when an issue comes up, the process is already defined.
All your community's rules in one searchable place. Each rule linked to the governing document, section number, and enforcement timeline. Residents can look up any rule themselves.
Board members or residents submit concerns through the app. Categorize by rule, attach photos, add notes. Karen matches the report to the right rule and kicks off the right process.
Every open issue has a clear status: reported, notified, reminder sent, resolved, escalated. Board members see the full picture without chasing updates. Homeowners see their own items.
Complete record of every issue, every action taken, and how it was resolved. Useful for board transitions, audits, and demonstrating consistent enforcement over time.
Feature
Karen sends friendly, clear notifications on the board's behalf. The tone is always professional. The message always references the specific rule. And it never comes from your personal email.
A courteous heads-up referencing the specific guideline. Most issues resolve here — people usually just forgot or didn't know.
If the reminder doesn't resolve it, Karen sends a formal notice with the rule citation, deadline, and next steps. Clear, impersonal, documented.
Unresolved items surface to the board dashboard for a decision. Full context attached. The board reviews the facts, not the drama.
Feature
Karen handles the process. Your board makes the decisions.
See all open issues, their status, and what's been communicated. Filter by rule type, unit, or status. No spreadsheets, no email chains.
The board can pause, modify, or close any enforcement action at any time. Karen suggests the next step; your board approves it.
See enforcement patterns across the community. Demonstrate to homeowners (and attorneys) that rules are applied equally.
Every reminder, notice, response, and resolution is timestamped and stored. If an issue ever goes to hearing, the documentation is already done.
Feature
When enforcement is handled systematically, board meetings get shorter, neighbor complaints have a clear channel, and everyone's energy goes toward making the community better — not arguing about trash cans.
Homeowners can check community rules, see their own compliance status, and submit requests through the app. Fewer calls to board members.
Residents can flag concerns without putting their name on it. The system tracks the issue; the reporter stays private. Reduces neighbor-to-neighbor tension.
Seasonal nudges before common violations happen — holiday decorations, landscaping deadlines, assessment due dates. Prevention beats enforcement.
The best part is board meetings went from two hours of arguing about violations to twenty minutes reviewing Karen's summary. Everyone knows the rules are applied the same way to everyone. That alone changed the culture.HOA Board President
One plan. Everything included.
Most boards: 5-7 seats = $175-$245/month
Let Karen handle the process. You handle the community.
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